Important COVID-19 Information

IMPORTANT:  Given the rapid rise in travel bans, please first ensure that no travel ban is in place during your dates of travel PRIOR TO purchasing a travel insurance policy.  Policies purchased while a known travel ban is in place will have extremely limited insurance coverage, and we highly recommend NOT to purchase travel insurance policies when such conditions exist.

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Important COVID-19 Information
IMPORTANT:  Given the rapid rise in travel bans, please first ensure that no travel ban is in place during your dates of travel PRIOR TO purchasing a travel insurance policy.  Policies purchased while a known travel ban is in place will have extremely limited insurance coverage, and we highly recommend NOT to purchase travel insurance policies when such conditions exist.

Single Trip Policies

Policies issued 20 Mar 2020 and after: We will not be covering any claims arising from the COVID-19 pandemic inclusive of medical expenses & medical assistance cases based on the terms and conditions of our Policy Wording.

Policies issued from 22 Jan 2020 to 19 Mar 2020: We will provide coverage such as overseas medical benefits or emergency medical assistance in relation to the COVID-19 situation based on the terms and conditions of our Policy Wording and the benefits claimed. However, trip cancellations, including travel delays and luggage delays to any countries will not be covered. 

Policies issued 21 Jan 2020 and before: We will provide coverage based on the terms and conditions of our Policy Wording and the benefits claimed. 

Annual Multi-Trip Policies (Travel Booking Date)

For travel tickets and similar booking purchased after 20 Mar 2020, we will not be covering any claims arising from the COVID-19 pandemic inclusive of medical expenses & medical assistance cases based on the terms and conditions of our Policy Wording.

For travel tickets and similar booking purchased from 22 Jan 2020 to 19 Mar 2020, we will provide coverage such as overseas medical benefits or emergency medical assistance in relation to the COVID-19 situation based on the terms and conditions of our Policy Wording and the benefits claimed. However, trip cancellations, including travel delays and luggage delays to any countries will not be covered. 

For travel tickets and similar booking purchased before 22 Jan 2020, we will provide coverage based on the terms and conditions of our Policy Wording and the benefits claimed.

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