About Allianz

About Us

why buy from Allianz Travel
We provide 24/7 emergency assistance service and support to Singapore Residents, when they are at home and while travelling overseas.
We have a range of simple, easy-to-understand plans from affordable value plans, to our premium plans offering more comprehensive benefits. Just choose the right products to suit your needs and budget. Buying protection online is quick and seamless.
We’ll arrange for help through our network of qualified providers, whether you need medical assistance abroad, or trusted help with an emergency at home. We only work with qualified providers, minimising your anxiety. Help is just a phone call away.
  • We are a leading global company in the field of travel insurance and assistance services
  • Allianz Travel Singapore, trading under "AWP Services Singapore Pte Ltd", is a subsidiary under the Allianz Partners Group , the world's market leader in providing assistance and travel insurance
  • We have more than 25,000 associates worldwide
  • Allianz Travel insurance - We have a network of doctors, clinics, translators, lawyers and other professionals in more than 78 countries
  • Allianz Assistance - We manage a network of trusted, reliable plumbers, electricians, locksmiths and pest control professionals across Singapore
  • We provide our clients non-stop assistance, 7 days a week, 365 days a year
Allianz Assistance
Allianz Assistance meets the needs of homeowners and renters, with Emergency Home Assistance services designed to deal with plumbing, electrical works, home lock-out and pest infestation emergencies, together with multi-home appliance breakdowns and device data recovery.

Allianz Assistance: When a home emergency arises, it’s not easy to know who to turn to. You need the problem fixed 24/7. With Easy Home from Allianz Assistance, you can simply call our Emergency Home Assistance hotline day or night4, and we’ll send a professional to fix your problem. Our network of qualified Home Assistance providers is on hand to help you, day and night4.

When you need a solution, Allianz Assistance is ready to help.

4For pest control, Service Providers are not available at night.

Step 1

Call us on +65 6280 0349

Step 2

Press 1 to speak to an officer for our emergency home assistance, multi home appliance, or device data recovery services.

Press 2 to speak to an officer for Easy Home sales and general enquiries 

Step 3

For emergency home assistance request, please provide your Subscription Plan number during the call for verification 

1Subject to the terms, conditions, exclusions and benefits limits of the Easy Home Service Agreement. For more information please click on the Service Agreement to read the Allianz Assistance Easy Home Service Agreement.
Allianz Travel

Allianz Travel:  Our 24/7 Emergency Assistance is just a phone call away if something goes wrong with your trip. With a network of trusted providers in more than 78 countries , we can get you the help you need when it’s needed. We can arrange appointments with medical experts and make direct payments** for your care. We’re also on hand to help if you lose your travel documents, suffer a cancellation or delay, or have your belongings stolen.

When you need a solution, Allianz Travel is ready to help.

As an Allianz Travel customer you’ll have 24/7 access to our Emergency Assistance service, so you’ll get the help you need fast if something goes wrong.

  • Identify closest hospitals*
  • Arrange and pay for transport*
  • Advance payment for in-patient services, where accepted*
  • Provision of medical escort if needed, subject to availability*
  • Arrange payment to return home*
*Subject to the terms, conditions, exclusions and benefits limits of the policy wording. For more information please click on the Policy Wording to read the Allianz Travel Policy Wording.
Millions of people rely on us! With 1 intervention every 2 seconds, Allianz Travel is one of the market leaders in travel insurance and assistance services. With a range of cover for individuals or Families with Single Trip Travel Insurance and Multi–Trip Travel Insurance cover options: our global network will have you covered 24/7. No matter whether you're a Singapore citizen, or holders of permanent residence, employment pass, S-pass, work permit, student pass or dependent pass, you can be covered by our great travel insurance!
We've got you covered 24 hours a day, 365 days a year. Do you need help? Call us on the number below, anytime.